Home Customer Care .....More information? .....Technical Support .....Network Status Website Plan .....Website Process .....Check Domain Web Hosting .....Hosting Services .....Web Server Website Design .....Design Services .....Graphics / Photos Marketing .....Marketing Plan .....Url Submission E-Newsletters .....Subscribe .....Archive Order Form Packages Glossary Links FAQ Web Tools Privacy Policy Disclaimer Guaranteed   Send email to: chris@woolfolk.com What platform or operating system (OS) does Woolfolk Systems, Inc. use? What do I need to use Woolfolk Systems, Inc.'s web hosting services? Does Woolfolk Systems, Inc. offer dial-up access to the Internet? Does Woolfolk Systems, Inc. offer 24 hour technical support? What kind of connection do you have to the Internet backbone? Does Woolfolk Systems, Inc. also design web pages? What is the typical Woolfolk Systems, Inc. server configuration? Does Woolfolk Systems, Inc. offer a shopping cart? Does Woolfolk Systems, Inc. provide any database solutions? What statistical package does Woolfolk Systems, Inc. offer? Does Woolfolk Systems, Inc. offer referral logs? Does Woolfolk Systems, Inc. offer any ready-to-run CGI-scripts? Does Woolfolk Systems, Inc. offer chat rooms? Does Woolfolk Systems, Inc. support Microsoft FrontPage? What version of FrontPage does Woolfolk Systems, Inc. support? What platform or operating system (OS) does Woolfolk Systems, Inc. use? Our servers run Apache Web server over Linux (UNIX). What resources do I need to use Woolfolk Systems, Inc.'s web hosting services? If you are viewing this page, then you have all that is required to take advantage of Woolfolk Systems, Inc.'s services - a computer with the Internet connection. You may also need some FTP software if you're working on your own site. Does Woolfolk Systems, Inc. offer dial-up access to the Internet? No, you will need to contact your local Internet Service Provider (ISP) for local dial-up access to the Internet. Does Woolfolk Systems, Inc. offer 24 hour technical support? Yes! We offer 24 x 7 x 365 support via email, and telephone support Monday through Friday 9 am to 5 pm Central Time.  How do we know our customers like our service? 35% of our new orders are either referrals or repeat orders from existing customers! What kind of connection does Woolfolk Systems, Inc. have to the Internet backbone? Woolfolk Systems, Inc. connects to the Internet backbone through OC3 and multiple T3 lines. Our connection to the Internet backbone is the fastest and most reliable available. Does Woolfolk Systems, Inc. also design web pages? Woolfolk Systems, Inc. does offer web design services. Please contact sales@woolfolk.com for more information. What is the typical Woolfolk Systems, Inc. server configuration? Woolfolk Systems, Inc.'s minimum server configurations are Dual Intel Pentium II or Pentium III machines. These machines are continously monitored and updated to ensure superior server performance and reliability.  Does Woolfolk Systems, Inc. offer a shopping cart? Woolfolk Systems, Inc. offers MCart. MCart is a browser-based storefront and catalog development tool that integrates cataloging, product maintenance, category management, shopping basket, order and credit card processing. You need three things to process the credit card payments. 1) A merchant account 2) A merchant account gateway 3) A compatible shopping cart Does Woolfolk Systems, Inc. provide any database solutions? Woolfolk Systems, Inc. supports mSQL. What statistical package does Woolfolk Systems, Inc. offer? All Woolfolk Systems, Inc. plans include Webalizer. Also, you have access to raw access logs and are free to use the statistical packages of your choice. Do you offer any ready-to-run cgi-scripts? Yes, Woolfolk Systems, Inc. offers several ready-to-run cgi-scripts with our Gold plan and higher. These scripts include FormMail and cgiemail (for emailing form results), Guestbook, WWWboard (bbs), and guest counter. We're always on the lookout for other reliable and popular cgi-scripts to make available to our customers. What are referral logs? Does Woolfolk Systems, Inc. offer them? ? Referral logs tell you the web site from which visitors reached your page. Using this information, you can tune your online advertising to maximize traffic to your site. We provide this information in the form of domain names of the referring pages (not IP addresses), making it easier to interpret and analyse. Woolfolk Systems, Inc. offers referral logs as an option for $2/mo. Does Woolfolk Systems, Inc. offer chat rooms? Yes, we offer Java Chat. Does Woolfolk Systems, Inc. support Microsoft FrontPage? Woolfolk Systems, Inc. will install the necessary extensions for you to use FrontPage and is happy to answer your questions related to the use of these extensions. FrontPage extensions are needed to enable you to publish your site with FrontPage, and to run the tools supported by FrontPage: WebBots, ToDo Lists and the FrontPage/Explorer interface. Woolfolk Systems, Inc. does not support problems and questions directly related to the use of FrontPage itself. Instead, we will direct you to Microsoft's FrontPage Technical Support.  What version of FrontPage does Woolfolk Systems, Inc. support? We support FrontPage 2000, 98 and 97.